Monday, March 30, 2009

Migration of Softimage Maintenance Customers to Autodesk Subscription

As you are probably aware, we have been working to move active Softimage maintenance customer data to the Autodesk systems and release the Autodesk® Softimage® 7.5 software. You should have received an email confirmation stating your "order" was processed. This was a no-charge order used to move your maintenance contract to the Autodesk® Subscription program, ship the 7.5 product, and set up your access to the Autodesk Subscription Center.

Log in to Subscription Center


If you do not already have access to the Autodesk Subscription Center, the named Contract Manager/Software Coordinator will receive a "Welcome" email with a user name and temporary password information. You will need Autodesk Subscription Center access to download Autodesk® Softimage® Advanced 7.5 software or you can use the shipped boxed product to install and activate the software.

If you received the email order confirmation, you will receive a "Welcome" email and/or boxed product in the coming weeks.

Troubleshooting

Autodesk Subscription Center
The Autodesk Subscription Center Sign In page is here.

Click on the "Need Help?" link to access Frequently Asked Questions.

An Autodesk Subscription Center help form is available here, if you need additional assistance or a login and temporary password.

Shipped Product
If you are an active Softimage Subscription customer and have not received a Softimage 7.5 boxed product, please contact your local Reseller to help find your Shipper Tracking number.

Click here for an Authorized Autodesk Reseller in your area www.autodesk.com/reseller, or www.softimage.com/buy

For further assistance, please contact us at softimageinquiries@autodesk.com.


The Softimage Project Team